Posts Tagged ‘Technology’

 

America’s War Against Older People

Posted on: May 7th, 2020 by Hayim Herring

You’ve heard of America’s “war on poverty” and “war on drugs,” but now some in government are waging war against older people, namely anyone who is age 60 and up. Politicians and citizens have divided into two factions on the issue of managing COVID-19. One camp emphasizes the cost of closing businesses, the other, the value of life. These two positions are irreconcilable because they are rooted in different values, similar to the values wars that “Pro-lifers” and “Pro-choicers continue to wage on the abortion issue 47 years after Roe vs. Wade. If we want to mitigate the likelihood of another wedge issue that divides Americans, we need to develop an age-friendly option between this binary choice of “opening up” or “closing down” public life.

There are seven generations alive today, an unprecedented number in human history. In many Western societies, age-segregation is the norm, and America leads in being the West’s most age-segregated society. Although age-segregation is relatively new and historically abnormal, age-isolating living arrangements, like gated communities, independent living facilities, retirement villages, and apartments that cater to Millennials, are typical in the United States. In the workplace, age discrimination beginning at about age 50 years was a significant issue pre-COVID-19. Older generations often do not value the skills and agility of younger workers, and younger generations are often oblivious to the critical experience of those with decades of experience.

 

 

This dynamic is the breeding ground for workplace discrimination, and it’s less costly for companies to swap out older employees for younger ones anyway. As older people are at a higher risk for COVID-19 complications, age discrimination in the workplace will likely worsen unless we use the pandemic to help us value people of all ages equally.

In my recent book, Connecting Generations: Bridging the Boomer, Gen X, and Millennial Divide, I interviewed thirty Boomers, Gen Xers, and Millennials who reported that they do not have a close friend who is younger or older than they are. That didn’t surprise me; it just saddened me because of the mutual satisfaction that people could experience if they had even one friend from other generations.

We’re now seeing the consequences of the lack of intergenerational connections: a culture war over COVID-19. People who argue for the reopening of public life are correct in highlighting the damaging effects of a shuttered economy, time lost educating children, and a growing mental health crisis caused by physical distancing. On the other side of the debate, we can prevent thousands more from dying and mitigate the number of people who will become ill and have complications if we don’t reopen public life haphazardly.

Each side can’t see past its worldview. Those who prioritize the economic cost of the virus inadvertently devalue human life, and those who prioritize the value of human life unintentionally underestimate the consequences of closure. That is why I distrust how both factions use the phrase, “protecting our seniors.”

A caring definition of “protecting our seniors” means making it possible for those who are over age 60 to contribute their wisdom and experience to society while protecting them from the ravages of COVID-19. This version of “protecting our seniors” requires workplaces and communities to reconfigure physical spaces for seniors so that they would be at a much lower risk for infection, and the Federal and state governments to systematically test, trace, and track infected people.

People in this camp take a long view of the Coronavirus and understand that even after we’ve mitigated its lethal effects, there will be new pandemics. Outbreaks of HIV (1981-present), SARS (2002-3), H5N1 Bird Flu (2003-2007), H1N1 Swine Flu (2009-10), MERS (2012-present), Ebola (2013-16), Zika Virus (2015-16) are pandemic trend data. They enable us to predict with a high degree of confidence that new epidemics will happen. The changes that we make because of COVID-19 now will also better prepare us for the future.

A sinister meaning of “protecting our seniors” means imprisoning people who are older in their homes, with periodic furloughs outside for good behavior. Policymakers who think like this don’t want to make painful economic and social adjustments so that people of all ages are equally valued. They’re either waiting for a vaccine, or for enough older people to be infected or die until we reach herd immunity. How else is it possible to explain at this late date the inability to do extensive testing and an unwillingness to make mask-wearing mandatory when in public? And how else can we explain the cruel indifference toward older adults in nursing homes whose death count we will probably never know?

A third option is to adopt an age-friendly approach in which all generations are invested in each other’s success and are willing to share in adjusting their way of life. Seniors would have to compromise some of their freedoms and voluntarily shelter in place when the virus surges and conduct business at inconvenient off-peak hours. Workplaces would have to invest in making their factories and offices safe for older workers by reducing the number of employees by staggering hours and providing training, equipment, and incentives for older employees to work from home. Young and old would make shared sacrifices in return for our collective emotional and financial welfare.

Don’t expect politicians of either party to rally us together during this crisis. Those days disappeared with President Bush and 9/11. But it doesn’t take an active Congress or presidential leadership to launch a grassroots movement for an age-friendly approach to living with COVID-19 and future pandemics so that politicians must respond. An “either/or” choice of “open life up” or “keep it closed” is a losing strategy with heavy financial, economic, educational, and emotional losses. But an age-friendly approach to community health will encourage all generations to be kind and responsible in the face of this and future pandemics.

 

Impact One Year Later

Posted on: November 13th, 2017 by Hayim Herring

Impact One Year Later: A Conversation between Authors and Editor about Leading Congregations and Nonprofits in a Connected World: Platforms, People, and Purpose

 

Sarah Stanton, Senior Acquisitions Editor at Rowman and Littlefield for Religion, asked us to reflect on the impact of our book, Leading Congregations and Nonprofits in a Connected World: Platforms, People, and Purpose on its one-year anniversary. We invite you into this conversation by leaving your comments on our respective blogsites (Hayim –facebook.com/rabbihayimherring and www.hayimherring.com and Terri – https://terrielton.com), and by purchasing copies for you and your leadership at a generous discount of 40% (available only on Rowman and Littlefield’s website when you click on the book link.

 

Hayim Herring - Book

 

Sarah: How has the book been received over the past year?

Terri and Hayim: As co-authors, we naturally want to say, “the reception has been fantastic,” and we think that’s accurate. We had hoped that clergy, professional and volunteer leaders of congregations and nonprofits would purchase the book and invite us to present our insights. But what we didn’t expect is volunteer leaders whose day jobs are running a business wanting to purchase copies of the book for their businesses. We realized through them that some aspects of our book, which is about 21st century leadership, had broader application. We’ve also heard clergy from both of our respective faith traditions say the blend of theory, story about churches, synagogues and nonprofits, and practical tools and resources enabled them to turn concepts into actionable steps for their organizations. Thankfully, our presentation schedules have been quite full, and we’re gratified that we can support clergy, professional and volunteer leaders who are facing some unprecedented challenges around transparency, engagement with the broader world and innovation–all while trying to deepen involvement of existing constituents.

 

Sarah: What is the question you wish more people would ask about the book?

Hayim and Terri: One of our key findings was that both established and startup organizational leaders lacked any kind of formal process for planning beyond a year at a time. They all engaged in planning, ranging from what we might call “adhocracy” – planning when needed – to strategic planning on a regular cycle. However, we would like to hear much more interest from them in using existing tools that that they can adapt for congregations and nonprofits to distinguish “the trendy” from trends that they can anticipate and shape to further the impact of their work. Even agility isn’t enough because that still implies a mindset of reactivity albeit at a quicker rate. Learning to anticipate trends is not a luxury but a necessity because of the velocity of relentless change that we’re experiencing.

 

Sarah: What is the question you’re most frequently ask about the book?

Terri and Hayim: Not surprisingly, questions about membership and dues or finances frequently arise in discussions. However, we try to reframe that question to one of openness and engagement, that is, how open is your congregation or nonprofit to the world, and how does your mission engage people’s hearts and souls with a diverse but like-minded group of individuals? We don’t dismiss the real financial concerns that congregations have, but if that’s their first question, they have already indicated that they are thinking as an Organization 2.0, from the top down, about institutional survival, instead of what we describe as Organization 3.0, which is structured as a mission-focused platform where people can pursue and express purpose and communal meaning.

 

Sarah: What part of the book have readers reacted to most strongly?

Terri and Hayim: Innovation and entrepreneurship resonate with leaders right away. We believe that is because today’s organizations know they need to grow these capacities and the four pathways to innovation that we identified helps leaders find their way through innovation and entrepreneurship in tangible ways. The concept that surprised us the most was engagement. Often invited to help organizations think differently about “growing membership,” our work reframes questions about membership into questions of engagement and we think innovation and engagement work together. Engaging the talents and gifts of individuals within congregations and nonprofits is a great strategy for innovation, as it creates shared ownership and produces better results. Using the resources and worksheets in the book, leaders can practice some of the ideas during presentations and bring them home to use with their staff, board, or constituents.

 

Sarah: Have any questions surprised you over the past year?

Hayim and Terri: Just last week, when presenting a to group of ministers, a participant asked if there was an innovation and entrepreneurship self-assessment tool for congregational and nonprofit leaders. The two academics who invited us to teach were also present, and are very knowledgeable about innovation. But none of us were able to immediately think of a tool that was specifically targeted toward those issues. Certainly, there are some excellent tools that assess personality types and attributes that relate to innovation and entrepreneurship, and corporations and international consulting companies have developed their own instruments, but we invite those reading this blog to let us know if they’re aware of one that would fit a nonprofit or congregational context.

 

Sarah: Is there something you had to leave out of the book you wish you’d been able to include?

Terri and Hayim: What we couldn’t include in the book were the stories of individual members and constituents of participating nonprofit and congregations. Our groundbreaking research methodology invited members and participants of organizations in our study to directly contribute their insights. A central theme of the book was about engagement, and we realized that we had to engage directly with members and constituents of organizations participating in our research. And we credit the nonprofit leaders for enabling us to find ways to do so. However, we promised confidentiality, so we can only generally say that the work of the congregations and nonprofits in our study is filling those who are involved in their communities with deep purpose.

 

Sarah: How has the book’s message informed your own work?

Terri: I am different today because of this work. Learning from and with the congregations and nonprofits we studied has convicted me to boldly lean into this new paradigm in my own leadership. One year later the path forward is not clear, but the rewards along the way have been rich. In the past year I have named and reflected on the assumptions I bring into leadership and opened myself to other possibilities. Teaching future congregational and nonprofits leaders I am introducing new ideas and experimenting with new teaching methods and assignments, and these efforts are making a difference in the church. Most importantly, I am widening my circle of learning partners. As Hayim states below, working on this project he and I developed an unlikely friendship. Today we have expanded our relationship by introducing each other to colleagues and friends, all during a time when society was becoming more wary of “the other.” I am convinced that a core capacity of future leadership is the ability to leave one’s comfort zone and create spaces for genuinely encountering strangers. While that work was not the central message of this book, it is trajectory of it. If leaders of congregations and nonprofits live out these principles, that is where they will find themselves. And for that, I am grateful.

 

Hayim: Before we started researching and writing, Dr. Terri Elton was a complete stranger to me. But we went from potential co-authors, to colleagues and now to family friends. Why? Call it serendipity or providence, but my original co-author realized that he was unable to work on the book, so I decided to look across the Mississippi, to scholars at Luther Seminary in St. Paul, instead of reaching out to familiar colleagues. Our book was published immediately before the 2016 presidential election, when we were already feeling the toxic effects of political messages that warned us of the dangers of trusting “the other” (and I heard these messages from the extremes in both parties). By refusing to believe those messages, our reciprocity of trust in an “other” not only helped to better inform the congregational and nonprofit world about leadership, but transformed me personally. And, thanks to the encouragement of some great professionals at Rowman and Littlefield, I’m well into researching and writing a book on an issue that will be relevant to congregations and nonprofits, but transcends those sectors and reach into our broader communities. That’s part of my ongoing transformational journey that began with Leading Congregations and Nonprofits in a Connected World: Platforms, People, and Purpose.

The Leading Congregations – An Exchange with Hayim Herring & Shmuel Rosner

Posted on: March 16th, 2017 by Hayim Herring

 

 

In 2017, Hayim Herring & Shmuel Rosner engaged in a three part exchange

 

The Leading Congregations exchange, part 1: The challenges facing 21st century Jewish communities

The following exchange will focus on Rabbi Herring’s new book, Leading Congregations in a Connected World: Platforms, People and Purposes (co-written with Dr. Teri Elton).

Dear Rabbi Herring,

Your new book is entitled Leading Congregations in a Connected World. Our introductory question: What type of congregation and organization leaders did you have in mind when writing this book, and what would you like them to learn from it?

Yours,

Shmuel

***

Dear Shmuel,

My co-author, Dr. Terri Elton, and I wrote Leading Congregations in a Connected World: Platforms, People and Purposes, for two broad audiences: professional and volunteer leaders of congregations and nonprofits, and teachers of current and future leaders. We defined two categories of congregations and nonprofit organizations. We studied both “established and adapting” organizations, namely, those with at least 25 years of history, were structured primarily as top-down hierarchies, but were trying to adapt to a more decentralized, socially networked world where people co-create their own personal meaning and community. We labeled the second category, “emerging and maturing,” that is, those congregations and nonprofits that were at least five years old, were reaching the age of early organizational maturity, and recognizing that the socially networked DNA that gave birth to them was not going to be sufficient to keep them growing and sustainable.

We realized that existing studies on congregations and nonprofits took an “either/or” approach. They looked at “the new kids on the block,” those newer congregations and nonprofits that garnered a lot of attention for their creativity and freshness. Those stories were usually about growth and flourishing. The other side of the narrative was one of decline and decay, and focused on legacy congregations and nonprofits that were losing members and lacking in vibrancy.

We thought that both sides of the equation needed to be studied. While it’s true that many legacy congregations and nonprofits are struggling, we also knew of some that had pivoted to a 21st Century social engagement way of working. (That doesn’t mean just having cool social media tools, but knowing how to use them strategically to deepen community.) Second, even though many established organizations are having difficulty making that pivot, they still command a lot of attention and resources. Was there a way to accelerate their likelihood of becoming more responsive?

Conversely, while many of the startups rightfully gained a lot of attention, we were hearing stories of some that were now between five and ten years old that were struggling. How could they maintain their unique, organic and socially networked attributes now that they had to worry about a larger budget, more staff, and perhaps even a building? They certainly didn’t want to become like the more rigid congregations or nonprofits against which they had rebelled, but they also needed to support a broader base of people who held a shared vision. We wanted to test the commonly held assumption that hierarchies are dead, and that social networks are the only future way forward of organizing spiritual and nonprofit communities. Indeed, we found that both elements of hierarchies and social networks existed within old and new organizations and both are needed.

What was especially appealing to me was to conduct research and write together with a Protestant colleague. Jews are part of a dynamic religious landscape in America that’s undergoing a revolution. So why not contextualize our changes into the broader context of which we are a part? Terri and I are both committed to blending academic theory and empirical research with practical tools and resources for immediate use.

Here are five key takeaways, although I still hope that you and your readers will read the book and call me with your responses!

1. Authenticity and innovation are compatible, although challenging to achieve. Congregations and nonprofits that thrive in the 21st-Century will go back to their core mission, but then pick one of four different pathways that we identify to practice innovation, and make innovation a part of their new organizational DNA.

2. The values of a socially networked world, that include enabling people to co-create their own experiences and have maximum self-choice, are here to stay. These values need to show up digitally, in the synagogue or nonprofit’s bricks and mortar space, and wherever people gather under their auspices. That means leaders must learn to relinquish some control, but in return, gain the joy of watching participants grow as they own their Jewish experiences and purpose. By letting go and enabling others to share and enact their Jewish dream, leaders also expand the influence and impact of their congregational or organizational mission.

3. Disruption doesn’t discriminate by age. Today’s disruptors will be tomorrow’s disrupted, and today’s disrupted can easily become tomorrow’s disruptors. So it’s a good idea to redefine leadership not as having the ability to respond quickly to trends, but to anticipate and favorably shape them.

4. Engagement isn’t a goal or a checklist. It’s an orientation for congregations and nonprofits. That means engaging individuals with a significant mission, and then putting them into community with those who share the same passion for mission, a mission that must connect to the broader world.

5. Community is fragile and trying to hold people with diverse views together is becoming increasingly challenging. Nonprofit CEO’s and clergy have the tremendous task of keeping people focused on mission and bringing people together in face-to-face contact where they can see that others who are not exactly like them are still partners for holy work.

6. Without dismissing the incredibly urgent work of social justice, congregations have another great, and I would say unique, opportunity. There are four generations and soon to be five generations of people alive in large numbers today. Where are the opportunities for people from so many different generations to develop sustained, meaningful, multi-generational relationships? Where are the opportunities where mutual mentoring can happen, if not at congregations? To the best of my knowledge, no other institution has potential access to so many generations over a lifetime. For congregations to claim that role, they’ll have to rethink congregational life, priorities, values, budgets, staffing – and I can’t think of anything more important today given the isolating challenges that each generation faces.

There’s more to say, and I look forward to the next parts of the exchange! Thank you for contributing to this conversation on the disruption and reconfiguration of our communities!

The Leading Congregations exchange, part 2: On Judaism, marketing and integrity

Dear Rabbi Herring,

In your first answer you stated that “authenticity and innovation are compatible, although challenging to achieve.” Generally, your answer, and your book, stress the importance of “innovation” and “engagement” – both very positive-sounding terms – for religious institutions.

But it seems there is a less positive way of describing what is being demanded of religious institutions today – one could say that in the age of Buzzfeed there is more and more pressure on community leaders to aggressively market their ‘product’ and to water-down religion in the attempt to compete with the never-ending stream of internet content. While authenticity and innovation might be compatible, what about holiness and Twitter, or marketing and religious depth?

My question: how can religious leaders maintain the integrity and uncompromising purity of the tradition when they constantly need to rebrand and woo the public to survive?

Yours,

Shmuel

***

Dear Shmuel,

You brought to light one of the core struggles of rabbis, clergy members of other faith traditions and nonprofit CEO’s. Almost all of the rabbis and nonprofit C.E.O.’s I know begin their service with a deep sense of calling and purpose. Some feel called by God, others by service to the Jewish people and still others to something transcendent that they may not be able to label. But they strive to live lives with religious integrity because they know that they are walking advertisements of the values of their traditions and organizations. Of course, we know that they’re also human and that they can fail big and fall hard like anyone else. Those who do, in my experience, are the exceptions and not the norms of legions of colleagues who take issues of honesty and authenticity seriously.

But that doesn’t diminish the serious implications of your question. Some colleagues burn out because they feel like they have to sell out their integrity in order to keep their congregants happy. And in trying to respond to “marketing” demands of members and donors, they may actually alienate them, because their members suddenly realize that they have higher expectations of their clergy leaders and nonprofit professionals. When rabbis or nonprofit C.E.O.’s experience that, it is an awful feeling, and this dynamic of maintaining integrity and authenticity, while trying to be responsive and relevant, is the basis for an urgent dialogue that needs to happen among rabbinic, seminary, denominational and volunteer leaders. That would take real national leadership and courage.

But I also think that you, like many in the congregational and nonprofit world, have a popular but mistaken understanding of marketing. Marketing is not selling, and it’s not advertising. Rather, marketing is building relationships based on an exchange of something of value. For example, a relationship that develops between a congregation and an individual through marketing would be when a congregation provides a volunteer opportunity to connect with elderly people, and a volunteer who seeks that opportunity now is able to develop a relationship with someone older under the auspices of the congregation or nonprofit. As you can see, marketing in this example is an exchange between a congregation that makes it easy for someone to do something good, and a person who wants to do something good. So marketing, when understood correctly as an exchange of value, has no effect on “watering down religion.”

One other clarification – you write that “innovation” and “engagement” are very positive-sounding terms, and they are greatly needed in congregations and nonprofits. However, we also emphasize the importance of mission in our book. Why? Because you want to have a marketing strategy that is built around mission, one in which belief in a shared mission becomes the social glue that makes people stick together in a community dedicated to the same kind of social, spiritual, or educational mission that can improve the world. Having a marketing strategy without a clear mission may get you some initial bump in program attendance. But honestly, people’s lives are so cluttered with excellent opportunities for programs, entertainment and socially valuable causes that unless a congregation or nonprofit has a mission that is so clear and so compelling that can cut through the clutter, marketing efforts are questionable.

Even with my clarifications, I want to acknowledge the tensions that you raise because they arise from real world pressures that colleagues face. Unfortunately, some of them are going to intensify, and some colleagues, with the best of intentions, will wind up selling themselves out and selling their congregations and nonprofits short.

Now a question for you – what do you mean when you ask, “…how can religious leaders maintain the integrity and uncompromising purity of the tradition when they constantly need to rebrand and woo the public to survive?” How are you defining “purity of religion?” Are you referring to Jewish Haredi sects whose male members held an anti-Internet rally at Citi Field in New York City in 2012, which was live streamed and where men took pictures on their cell phones and texted about it?

I’m curious to know what underlying mental picture you have of “uncompromising purity of the tradition ” and how rebranding risks tainting that assumed purity. After all, religious traditions like ours have always rebranded and, I would add, thank God we have had the wisdom to do so! We had to rebrand from a land-based, Temple-bound religion to a diaspora, prayer-focused community. We rebranded from Temple Judaism to Rabbinic Judaism. And we rebranded from a rationalistic, pilpulistic tradition to a mystical religion centered on developing personal virtue. And that’s before we begin exploring how the creation of the modern State of Israel has caused major rebrandings of Judaism both within and outside of Israel. I don’t think that trying to maintain a nostalgic memory of a static “purity of tradition” is accurate or helpful. In fact, rebranding can be holy work and hard work. And that’s one of the reasons that we’ve included several essays about finding God in social networks and in their sacred relational power.

The Leading Congregations exchange, part 3: ‘Today, a congregation with a bland mission is at risk of going out of business’

Dear Rabbi Herring,

Near the end of your last answer, you wanted some clarifications about what I meant when I asked you if thinking in marketing terms doesn’t hurt the purity of the tradition.

Now, of course I didn’t mean that all modern synagogues should strive to promote a “Haredi sect” vision of Judaism (if I believed that, I would never have hosted you and dozens of other progressive rabbis in my Torah talks)… What I was referring to is the idea that, for many people, the notion of treating faith and religion as a product, as something that needs to be “marketed” or “rebranded,” can be quite off-putting. I assume most people would like their shul to be a place free from everyday corporate lingo and wouldn’t like to imagine their Rabbi as having marketing in mind when he or she preaches from the pulpit, supports community members in times of need, or advances communal initiatives.

For my third-round question I’d like to ask you to elaborate some more on the idea of mission. In your previous answer you stated that: “people’s lives are so cluttered with excellent opportunities for programs, entertainment and socially valuable causes that unless a congregation or nonprofit has a mission that is so clear and so compelling that can cut through the clutter, marketing efforts are questionable.”

Now, your book tries to address issues facing both congregations and nonprofits. But while in the case of nonprofits the need to state a mission and set goals is understandable, what does having “a clear and compelling” mission mean in the context of a synagogue? What kind of missions can synagogues have besides just being a place of worship, Jewish learning, and community life (as in the days of yore)?

Thank you again for participating in this exchange.

Yours,

Shmuel

***

Dear Shmuel,

Thanks for pushing the discussion about congregations and nonprofits with increasingly difficult questions. Following up on our debate about “marketing,” you clarify: “I assume most people would like their shul to be a place free from everyday corporate lingo and wouldn’t like to imagine their Rabbi as having marketing in mind when he or she preaches from the pulpit, supports community members in times of need, or advances communal initiatives.”

True-and that’s a great segue into today’s question: “What does having a clear and compelling’ mission mean in the context of a synagogue? What kind of missions can synagogues have besides just being a place of worship, Jewish learning, and community life (as in the days of yore)?”

Spoiler alert: a congregation with a bland mission in today’s hyper-connected world of unlimited choice is at risk of going out of business. But congregations with differentiated, focused and compelling missions, that allow people to express and explore themselves Jewishly within those missions, have a better chance of thriving.

“Marketing” and “mission” are dual engines of congregational and nonprofit vibrancy. Marketing is about building relationships with people for whom you care based on causes which you share. That means that leaders of congregations and nonprofits have to define what their primary purposes are. As you suggest, the broad mission of every congregation is to engage its community in “Torah, Avodah and Gemilut Chasadim” (Torah study, prayer and acts of kindness expressed by and for members of the community). Not too long ago, most congregational mission statements were indistinguishable from one another. A typical mission statement might have read: Synagogue XXXX is a welcoming congregation devoted to creating a sacred community expressed through study of Torah, worship and acts of kindness.

That typical 20th Century mission above reflects hierarchical organizations. The missional proposition was, “join our community and here is what we, the more involved/elite group of insiders, pledge to provide to those of you who are not nearly as informed.” But when individuals sought deeper involvement, they often found a disconnect between what these standard missions professed and how they were actually expressed. There was Torah study – but it wasn’t not particularly challenging or inspiring. There was prayer – but the words of the book/siddur didn’t speak to their hearts. And these places that claimed to be “welcoming” didn’t always seem to behave that way. Congregations still work for some, but if you look at their increasing financial and membership pressures, they aren’t working for many.

Adapting the thinking of, Peter Drucker, a founder of modern nonprofit management, we suggest that the mission of a congregation or nonprofit is measured in:

– Changed Jewish lives.

– Changed Jewish communities.

– A changed world.

That’s why mission is critical and some congregations are really beginning to differentiate themselves with a focus on mission. These congregations and nonprofits are making hard choices. They have accepted the reality that trying to be all things to all people and do everything well guarantees mediocrity. Using their missions as filters, they decide where they want to focus their talent, time and funds to have the greatest likely impact on changing lives and communities, pursue those several goals with relentless excellence, and collaborate with other organizations in areas where they decide to place fewer resources so that members and potential joiners can have their other Jewish needs met through congregational partnerships.

A few examples of parts of contemporary mission statements (and I’m using both Jewish and Protestant examples from my book, as Protestants are also recognizing the need to focus less on programs, and more on purpose or mission):

Lab/Shul: Welcome to Lab/Shul, an artist-driven, everybody-friendly, God-optional, pop up, experimental community for sacred Jewish gatherings based in NYC and reaching the world.

Jacob’s Well Church (Minneapolis): If church is boring, something’s broken. Instead of being a once a week obligation, we want our time together to awaken who you are – you know, your real selves. Honest, thinking, relevant and casual gatherings impact the lives we live.

Romemu (New York City): Romemu seeks to integrate body, mind, and soul in Jewish practice. Unabashedly eclectic, we engage in body practices like yoga, infuse traditional liturgy with the energy of ecstatic chant, and ground our practice with meditation and contemplation. This is a Judaism that will ignite your Spirit…

GPS Faith Community (Machesney Park, IL): (Our mission is) Finding direction by loving God and serving others. We do this by joining together for worship and fellowship and then going out into our lives and into the community to love and serve others.

These mission statements:

– Invite an individual’s involvement on personal and not institutional terms, and also make their institutional parameters and expectations clear.

– Point individuals toward becoming part of a community of greater impact.

– Assume that most of a person’s time is spent outside of the walls or websites of the congregations, and that one must live out the mission even when not in services.

A Talmudic legal principle, “if you grasp too much, you wind up holding nothing,” applies to congregational and nonprofit missions. For many reasons, it’s not possible for congregations to excel at everything, although members have that expectation. My advice based on what we have learned: better to go deep in a few areas of Jewish life and build partnerships with others who can provide excellence in others.

When that happens, I think that you’ll find more people participating in congregational and Jewish nonprofit life because their individual and communal experiences will provide them with personal, enduring and powerful purpose as they live out their communities’ missions. I know that you have much to write about, but hope that others will be stimulated to purchase Leading Congregations and Nonprofits in a Connected World. Platforms, People and Purpose and delve further into your provocative questions!

Thank you,

Hayim

Fanatic Focus vs. Distraction Disorder

Posted on: June 30th, 2014 by Hayim Herring

 

I recently read an article, “Feeling More Antsy and Irritable Lately? Blame Your Smartphone.” One of its authors, Nicholas Carr, noted: “Back in 2006, a famous study of online retailing found that a large percentage of online shoppers would abandon a retailing site if its pages took four seconds or longer to load. In the years since then, the so-called Four Second Rule has been repealed and replaced by the Quarter of a Second Rule. Studies by companies like Google and Microsoft now find it takes a delay of just 250 milliseconds in page-loading for people to start abandoning a site. ‘Two hundred fifty milliseconds, either slower or faster, is close to the magic number now for competitive advantage on the Web,’ a top Microsoft engineer said in 2012. To put that into perspective, it takes about the same amount of time for you to blink an eye.”

 

If he’s right that means many of us have attention spans about as long as the blink of an eye!

 

I’m not sure if the American Psychological Association has come up with a name for our collective impatience and inability to focus, so let me suggest Distraction Disorder.

 

OSTILL/Thinkstock

OSTILL/Thinkstock

 

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Mission, Marketing and Media—Inseparable, Invaluable (Part 3)

Posted on: February 10th, 2014 by Hayim Herring

 

Welcome to the third in a series of guest bloggers from my friends and colleagues — all experts in their respective fields. As I wrote last week, these three words — mission, marketing and media — can begin to sound like empty buzzwords unless they are clearly defined and then made actionable for congregations. The content of what they mean is easy. The key is in understanding the context. Rounding out the series, I’m delighted that my friend and colleague Rabbi Jason Miller, President of Access Computer Technology and all-around rabbinic entrepreneur, is this week’s guest blogger. He provides real-world examples of what happens when the bricks and mortar of a congregation meet the bytes and clicks of the digital age, and why social media channels for engaging people are not optional, but integral to congregational work.

 

“The Social Networking Synagogue of the 21st Century”
Rabbi Jason Miller – Access Computer Technology

 

Rabbi Jason Miller of Detroit, MichiganAsk a typical Jewish man or woman if they belong to a synagogue and you’re likely to hear, “Yes, but we only attend on the High Holidays.” Nothing new there. We all know the twice-a-year Jews who only show up in the pews on Rosh Hashanah and Yom Kippur, just as we all know Christians who only appear in church on Christmas and Easter. However, something has changed as of late.

 

That same individual who once described their synagogue attendance in such sporadic terms might now explain that she is an active member of the congregation. Has she all of a sudden begun attending the bricks and mortar synagogue building any more than she did in the past? No. So what has changed that her answer is so vastly different? She now finds herself engaging with her congregational community in Cyberspace. She is a fan of the congregation’s Facebook page and while she was able to ignore those monthly event flyers that arrived in her mailbox on various colors of copy paper, she now sees each program the congregation offers in her Facebook feed (which she spends an hour a day on average reading!). As she’s following the lives of her friends and family, she’s also tracking the weekly happenings at the synagogue. She can see which friends are attending classes, she is learning from the rabbi who posts some thoughts on the weekly Torah portion, and she closely scrutinizes the photos that were uploaded from the last Sisterhood function (which she didn’t attend in real time, but she now feels as if she was there).

 

That same individual who felt so out of touch with his congregation because he only engaged the services of the rabbi a few times in the month leading up to his daughter’s bat mitzvah is now subscribed to the congregation’s weekly Constant Contact newsletter. He knows which congregants passed away, whose children became engaged, and who just became grandparents for the first time. He can now keep up with what his children are learning in the religious school because he follows the education director’s tweets during the school hours (wow, he thinks, this is way more interesting than my Hebrew School experience!). He learned from uploaded photos on Instagram that there is a monthly study session just for men at the local pub led by the rabbi and he already added the next month’s session to his calendar.

 

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Be Entrepreneurial, Not Innovative

Posted on: January 16th, 2014 by Hayim Herring

 

“Drop the quest for innovation and adopt the mentality of entrepreneurship.” That was my essential message to of a wonderful group of rabbis from the Philadelphia Metro Area a few days ago. With the support of the Philadelphia Board of Rabbis, I had the pleasure of facilitating a highly interactive workshop with about 40 colleagues on Rabbinic entrepreneurship. What’s the difference between being innovative and being entrepreneurial? In my workbook (click, complete form and download) on Tomorrow’s Synagogue Today. Creating Vibrant Centers of Jewish Life, I wrote,

 

“Innovation” is a catchphrase everywhere we look, and it is often used as a substitute for entrepreneurship, but there is a difference between them:

 

The rabbis completed a diagnostic assessment of readiness for moving to an entrepreneurial culture (p.19 in the workbook). Then, they divided into small groups to explore how to apply ten entrepreneurial practices to an idea about which they were passionate and bring to life in their communities. This group of rabbis was very diverse. But their passion for wanting to adopt a more entrepreneurial mindset was a feeling they shared—and they inspired me.

 

Rabbis are too often an unfair and handy target for undeserved criticism about the state of Jewish affairs. No doubt, we’ve earned some of the criticism. On the other hand, it’s also clear to me that many rabbis are ready to turn the dial on maintenance down and turn up the dial on entrepreneurship. The dynamic of public punishment of rabbis who take risks, and their reactive tendency to then play it safe, is one that each side should acknowledge and change. And when that happens, congregants, rabbis and the broader Jewish community will begin to enjoy both the rootedness of a community and the excitement of an incubator for fresh Jewish life.

 

If you’re interested in learning more about how your leadership can become more entrepreneurial, please contact me and let’s start the discussion! I’ve heard many of your ideas and it’s time for you to turn them into realities.

 

 

New Findings About Pew Study

Posted on: November 19th, 2013 by Hayim Herring

Simplification, Complification or Obfuscation

 

As an experiment, this morning I searched the terms, “Pew Jewish demographic study 2013 failure” and “Pew Jewish demographic study 2013 success” on a variety of online sites. Numbers in red reflect a larger number of results.

What are my conclusions from this matrix?

 

 

So I’m taking my time digesting the implications of the findings from the Pew Report, A Portrait of Jewish Americans. We’re going to feel the impact of this report for a long time. While the some of the findings are unambiguous and elicit a strong emotional reaction, those reactions don’t always make for thoughtful policy debates and decisions.

 

Another reason for a little more time—sometimes, demographics and trends are destiny, and other times we can’t extrapolate the future from the present. A well-known example: if Jews in the year 1900 in America or Europe had been surveyed by a highly-respected research organization about the likelihood of creating an independent Jewish state, how many would have responded that there was a high likelihood anytime soon? Yet, here’s what Theodor Herzl wrote in his diary after the first Zionist Congress in 1897: “If I had to sum up the Basel Congress in one word—which I shall not do openly—it would be this: At Basel I founded the Jewish state. If I were to say this today, I would be greeted by universal laughter. In five years, perhaps, and certainly in 50, everyone will see it.”

 

Survey findings in the Jewish community are notorious for generating anxiety without clear direction (more about that in a later post….). Careful sociologists, historians and demographers are incredibly valuable in providing us with information about the present and they can extrapolate possibilities about the future. We need to pay attention to them—in many cases, if we had, we might not be dealing with some tough issues in the Jewish community today. Yet, sometimes against the logic of the data, we have to strive mightily to create the future that we want because that’s what leaders do. So unlike what happened for a variety of reasons with the 1990 NJPS and the problematic NJPS 2000-2001, a little more time for analysis, interpretation and action will serve us better as a Jewish community.

 

Collaborate, Communicate, Connect

Posted on: November 7th, 2013 by Hayim Herring

 

New, Free, Hands-on Workbook for Synagogues

 

I’ve generally heard agreement among synagogue and federation leaders that congregational collaboration is a valuable endeavor. Collaboration can lead to elimination of redundant services, cost savings, better programs, etc. So, who would argue against it? If you’ve actually planned, implemented and helped sustain collaborative synagogue efforts, you know how beneficial they are—and also how much effort you have to invest and maintain in them order to make them work!

 

synergy - UJA Federation - Hayim HerringThat’s why I’m happy to introduce you to another resource that provides you with concrete, practical tools to support your efforts around collaboration, and strategies to increase communications, connections and meaning in your congregation. This free, download is titled, Tomorrow’s Synagogue Today: A Guide for Study and Action, and it’s a seven step implementation guide to some of the key ideas in my book, Tomorrow’s Synagogue Today. Creating Vibrant Centers of Jewish Life. In addition to collaboration, you’ll find six additional units, on topics ranging from becoming an entrepreneurial congregation to preparing for the future by better anticipating trends that may have an impact on your congregation.

 

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From Network Judaism to Platform Judaism

Posted on: October 8th, 2013 by Hayim Herring

 

 

In 2000, I wrote a paper called Network Judaism, later published in 2001. MySpace was launched in August 2003 and Facebook in February 2004. While not long ago at all, it’s hard to recall that social media platforms didn’t exist. But if you were tracking possible significant trends carefully, you could anticipate the potential emergence of the networked organization. What no one was able to grasp was how social media sites would be enable societal changes of major magnitude.

 

Today, here are a few stats on some popular social media platforms:

Facebook-1.15 billion registered users

Flickr -87 million users, 8 billion photos

Pandora – 200 million registered users

Twitter – 500 million registered

Word Press – 66 million blogs

Angie’s list – 2 million users

Yelp – 12 million users per day

YouTube-500 million visits per day

 

The numbers tell a story of how rapidly socially media sites have been adopted and how embedded they are in our lives. Yet, synagogues, federations and other historic organizations have not shifted their structures to enable themselves to become platforms for people to connect socially, spiritually, philanthropically and educationally.

 

As we are now in the networked era, Jewish organizations need to shift their paradigms to a platform model. Otherwise, the great the work that many are doing around making Judaism more relevant, inspirational, meaning-saturated and beautiful will be inhibited or fail. Unlike many Jewish start up organizations that have blossomed over the last ten years, established Jewish organizations need Platform Judaism, or more accurately, platform Jewish structures.

 

What is an organizational platform (and I can highlight only a few dimensions in this space)? A platform is an enabling space for people to interact and act upon issues. An organization that becomes a platform enables individuals to self direct their Jewish choices and express their Jewish values within the organization’s mission. That is a radical shift from organizational leaders directing people how, when, where, why and with whom to be Jewish- in other words, the dominant paradigm of more established Jewish organizations and synagogues!

 

Becoming a platform is also a mindset. It means embracing the desire of individuals to co-create their experiences, opt in and opt out of Jewish life, do new things and old things in new ways-of course, within the organization’s mission. This mindset operates within the building, outside of the building, on the website, and anywhere else. It also requires a much more creative and intentional use of technologies to tell individual stories and organizational stories and a redefinition of professional and volunteer leaders’ roles, new governance models and even new professional and volunteer positions.

 

Most critically, restructuring as a platform requires a relentless focus on a compelling mission and purpose. When organizations can clearly define their purpose, they have the opportunity to help individuals activate their latent hunger for community, experientially educate them about the difference between a discrete cause and an enduring commitment and provide opportunities for deeper relationships that transcend Facebook-type “connections.”

 

Talking about organizational structure isn’t sexy. But the payoff for paying attention to it is potentially huge, enabling:

 

In part, I wrote my book, Tomorrow’s Synagogue Today. Creating Vibrant Centers of Jewish Life, to stimulate thinking around the urgency for organizations to move to a platform model. Within about two weeks, UJA-Federation of New York’s Synergy Department and the Alban Institute will be releasing a study and action guide to help synagogues and organizations practically apply the concepts of Platform Judaism, one of the central concept in Tomorrow’s Synagogue Today, to their real world settings. Then, several weeks later, the Alban Institute will be publishing a companion volume to Tomorrow’s Synagogue Today, with a deeper discussion of some of the core concepts of the book and even more practical resources. If you’ve registered for ongoing information, you’ll learn how you can access these new resources-one of which will be downloadable for free. If you haven’t, you can sign up here.

 

And in October, I’ll be presenting and facilitating number of sessions in Baltimore at United Synagogue’s Centennial; in Westchester, Manhattan and Long Island through UJA-Federation of New York; and the Rockland County Federation’s Rockland Jewish (Synagogue) Initiative. You can click here for more details on these presentations and if they’re in your area and open to the public, I hope that you’ll participate. Looking forward to working together with you!

 

Crossed posted on eJewishphilanthropy in a modified form.

 

 

A Preliminary Theology of Social Networks

Posted on: January 2nd, 2013 by Hayim Herring

One of my findings from  interviews with rabbis that I conducted for my book, Tomorrow’s Synagogue Today,was  their lack of specific, intentional connections between their personal theology and their congregation’s organizational structure. I asked them how their personal theology influenced their congregational governance, how they worked with volunteers and similar types of issues that are often labeled as the “business” or “administrative” side of congregational life. This lack of conscious connection really didn’t surprise me because structural issues and theology don’t naturally mix. They require a leader to constantly work at making those connections and creating patterns of organizational behaviors that are infused both with spirituality and effectiveness at getting work done.  And it’s difficult for rabbis who are juggling many balls to reflect on how their theology can amplify their work on the structural side of congregational or Jewish organizational life.

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