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Posts Tagged ‘Rabbis’

 

Should Leaders be Held to a Higher Ethical Standard?

Posted on: January 15th, 2018 by Hayim Herring No Comments

If individuals lead entities in the for-profit, nonprofit or governmental sectors, should they be held to a higher standard of ethical accountability? This perennial question is worth examining,  especially when they lead powerful or influential entities that can have a direct positive or negative impact on our lives. For me, the answer is a clear, “Yes!” and there are others who have studied dimensions of leadership in some of these sectors who agree.

 

Jim Collins, a highly-respected leadership expert, implies that great leaders have an ethical compass. He explains in his book, Good to Great that a common trait of the rare individual who achieves “Level V Leadership,” is the executive who blends personal humility with extreme professional focus on achieving a corporate vision. A Level V leader shares credit with others, accepts blame and responsibility for mistakes and surrounds himself or herself with people who are equally committed to making whatever they do better. But in that quest, they never lose sight of humility, which is another way of saying that their pursuit of excellence embraces the demand to treat team members with dignity.

 

 

Another leadership framework is “the triple bottom line” (TBL). The TBL, developed by business consultant Andrew W. Savitz, measures three dimensions of performance: people, planet and profits. In other words, unlike traditional reporting frameworks which focus only on profits and shareholder value, the TBL “captures the essence of sustainability by measuring the impact of an organization’s activities on the world… Including both its profitability and shareholder values and its social, human and environmental capital” (Savitz, The Triple Bottom Line). While there is disagreement on how to calculate the TBL, it clearly includes ethical dimensions, because it strives to account for the impact on the environment and on improving people’s lives through measures like job growth, personal income and the cost of underemployment in creating sustainable companies.

 

Leaders in government should also be expected to be ethical individuals. Yes, they must make complex choices in which moral values are sometimes in conflict with one another. For example, taking military action, which will cause the loss of life, but preserves the freedoms that we enjoy, or creating jobs that lift people out of poverty while also considering the potential impact of environmental destruction, can make the needle on one’s inner ethical compass spin around opposite poles. But, but having an ethical compass is a minimal requirement that we have the right to expect from officials whom we elect.

 

Whether in government, the for-profit and nonprofit sectors, and in the spiritual realm, leaders have flaws. They also have and need egos–that is what enables them to pursue greatness. But whether their egos are directed to their own aggrandizement or to grand ideas that benefit others is what distinguishes an unethical leader from an ethical leader. And amoral leaders, those who do not take ethical considerations into account, ultimately become immoral leaders because the benchmark of their success is concluding a deal at any and all costs.

 

Over the past couple of decades, we’ve seen some mutual convergence of ideas around leadership in the for-profit and nonprofit communities. One of those ideas is that morality matters both in the for-profit and nonprofit sectors. For-profit leaders are being held to a higher standard-just look at what is happening with startups like Uber, or established corporations like Wells Fargo, that are now under fire for highly unethical business practices. And it’s no accident that Facebook and other global social media giants and Apple, a company that dominates the smartphone and tablet industry, are facing criticism about their passive, hands-off approach to how people use their products.

 

Religious leaders rightfully come under fire for cloaking themselves with a mantle of morality while engaging in sexual and financial predatory practices. Simply because a person is a religious leader is no longer a guarantee that he or she possesses a moral compass. We feel a special outrage when individuals who are supposed to embody the highest ethical dimensions of human behavior fail themselves and hurt others.

 

And for those who are familiar with the Bible, Moses, one of the great spiritual leaders of all times, learns that there are no privileged moral dispensations—without exception. (Memo to religious leaders: don’t forget daily Bible study, preferably with someone who has internalized relevant ethical teachings.) Despite his bravery in challenging the status quo by confronting Pharaoh, an act that continues to inspire moral leadership today, and Moses’s 40 years of leadership in harsh desert conditions with a generation of unruly people, he is punished for disparagingly referring to them as a group of “rebels” (Numbers 20:10).

 

That punishment seems unduly harsh. Perhaps even more severe, his brother, Aaron, who at that moment is only standing silently by his side, is also disqualified as a leader. Though considered exceptionally humble, Moses’s singularly arrogant rebuke invalidates his leadership and it his successor, Joshua, who will lead the people into the promised land. Here is an exceptionally high standard of morality at work: great leaders cannot ridicule their communities. They may demonstrate contrition and make restitution where possible, but because they are expected to embody high ideals, once they behave unethically in such a public manner, their actions communicate that ethics don’t matter, a message that can potentially normalize unethical behavior throughout a community.

 

When you build yourself up by putting others down, you’ve lost your ability to lead. When you remain silent in the face of leaders who disparage others, you also forfeit the right to lead. And don’t give up in thinking that’s an impossible standard to which to hold leaders in any sector. Perfection from leaders? No– that’s an impossible standard. But we can and should expect them to struggle to be moral, compassionate and respectful of every person. Argue robustly over principles and beliefs, engage in debate about what is most beneficial to community and country, but set a tone that attacks the merits of ideas, and not the quality of the people who espouse different points of view.

 

 

Impact One Year Later

Posted on: November 13th, 2017 by Hayim Herring No Comments

Impact One Year Later: A Conversation between Authors and Editor about Leading Congregations and Nonprofits in a Connected World: Platforms, People, and Purpose

 

Sarah Stanton, Senior Acquisitions Editor at Rowman and Littlefield for Religion, asked us to reflect on the impact of our book, Leading Congregations and Nonprofits in a Connected World: Platforms, People, and Purpose on its one-year anniversary. We invite you into this conversation by leaving your comments on our respective blogsites (Hayim –facebook.com/rabbihayimherring and www.hayimherring.com and Terri – https://terrielton.com), and by purchasing copies for you and your leadership at a generous discount of 40% (available only on Rowman and Littlefield’s website when you click on the book link.

 

Hayim Herring - Book

 

Sarah: How has the book been received over the past year?

Terri and Hayim: As co-authors, we naturally want to say, “the reception has been fantastic,” and we think that’s accurate. We had hoped that clergy, professional and volunteer leaders of congregations and nonprofits would purchase the book and invite us to present our insights. But what we didn’t expect is volunteer leaders whose day jobs are running a business wanting to purchase copies of the book for their businesses. We realized through them that some aspects of our book, which is about 21st century leadership, had broader application. We’ve also heard clergy from both of our respective faith traditions say the blend of theory, story about churches, synagogues and nonprofits, and practical tools and resources enabled them to turn concepts into actionable steps for their organizations. Thankfully, our presentation schedules have been quite full, and we’re gratified that we can support clergy, professional and volunteer leaders who are facing some unprecedented challenges around transparency, engagement with the broader world and innovation–all while trying to deepen involvement of existing constituents.

 

Sarah: What is the question you wish more people would ask about the book?

Hayim and Terri: One of our key findings was that both established and startup organizational leaders lacked any kind of formal process for planning beyond a year at a time. They all engaged in planning, ranging from what we might call “adhocracy” – planning when needed – to strategic planning on a regular cycle. However, we would like to hear much more interest from them in using existing tools that that they can adapt for congregations and nonprofits to distinguish “the trendy” from trends that they can anticipate and shape to further the impact of their work. Even agility isn’t enough because that still implies a mindset of reactivity albeit at a quicker rate. Learning to anticipate trends is not a luxury but a necessity because of the velocity of relentless change that we’re experiencing.

 

Sarah: What is the question you’re most frequently ask about the book?

Terri and Hayim: Not surprisingly, questions about membership and dues or finances frequently arise in discussions. However, we try to reframe that question to one of openness and engagement, that is, how open is your congregation or nonprofit to the world, and how does your mission engage people’s hearts and souls with a diverse but like-minded group of individuals? We don’t dismiss the real financial concerns that congregations have, but if that’s their first question, they have already indicated that they are thinking as an Organization 2.0, from the top down, about institutional survival, instead of what we describe as Organization 3.0, which is structured as a mission-focused platform where people can pursue and express purpose and communal meaning.

 

Sarah: What part of the book have readers reacted to most strongly?

Terri and Hayim: Innovation and entrepreneurship resonate with leaders right away. We believe that is because today’s organizations know they need to grow these capacities and the four pathways to innovation that we identified helps leaders find their way through innovation and entrepreneurship in tangible ways. The concept that surprised us the most was engagement. Often invited to help organizations think differently about “growing membership,” our work reframes questions about membership into questions of engagement and we think innovation and engagement work together. Engaging the talents and gifts of individuals within congregations and nonprofits is a great strategy for innovation, as it creates shared ownership and produces better results. Using the resources and worksheets in the book, leaders can practice some of the ideas during presentations and bring them home to use with their staff, board, or constituents.

 

Sarah: Have any questions surprised you over the past year?

Hayim and Terri: Just last week, when presenting a to group of ministers, a participant asked if there was an innovation and entrepreneurship self-assessment tool for congregational and nonprofit leaders. The two academics who invited us to teach were also present, and are very knowledgeable about innovation. But none of us were able to immediately think of a tool that was specifically targeted toward those issues. Certainly, there are some excellent tools that assess personality types and attributes that relate to innovation and entrepreneurship, and corporations and international consulting companies have developed their own instruments, but we invite those reading this blog to let us know if they’re aware of one that would fit a nonprofit or congregational context.

 

Sarah: Is there something you had to leave out of the book you wish you’d been able to include?

Terri and Hayim: What we couldn’t include in the book were the stories of individual members and constituents of participating nonprofit and congregations. Our groundbreaking research methodology invited members and participants of organizations in our study to directly contribute their insights. A central theme of the book was about engagement, and we realized that we had to engage directly with members and constituents of organizations participating in our research. And we credit the nonprofit leaders for enabling us to find ways to do so. However, we promised confidentiality, so we can only generally say that the work of the congregations and nonprofits in our study is filling those who are involved in their communities with deep purpose.

 

Sarah: How has the book’s message informed your own work?

Terri: I am different today because of this work. Learning from and with the congregations and nonprofits we studied has convicted me to boldly lean into this new paradigm in my own leadership. One year later the path forward is not clear, but the rewards along the way have been rich. In the past year I have named and reflected on the assumptions I bring into leadership and opened myself to other possibilities. Teaching future congregational and nonprofits leaders I am introducing new ideas and experimenting with new teaching methods and assignments, and these efforts are making a difference in the church. Most importantly, I am widening my circle of learning partners. As Hayim states below, working on this project he and I developed an unlikely friendship. Today we have expanded our relationship by introducing each other to colleagues and friends, all during a time when society was becoming more wary of “the other.” I am convinced that a core capacity of future leadership is the ability to leave one’s comfort zone and create spaces for genuinely encountering strangers. While that work was not the central message of this book, it is trajectory of it. If leaders of congregations and nonprofits live out these principles, that is where they will find themselves. And for that, I am grateful.

 

Hayim: Before we started researching and writing, Dr. Terri Elton was a complete stranger to me. But we went from potential co-authors, to colleagues and now to family friends. Why? Call it serendipity or providence, but my original co-author realized that he was unable to work on the book, so I decided to look across the Mississippi, to scholars at Luther Seminary in St. Paul, instead of reaching out to familiar colleagues. Our book was published immediately before the 2016 presidential election, when we were already feeling the toxic effects of political messages that warned us of the dangers of trusting “the other” (and I heard these messages from the extremes in both parties). By refusing to believe those messages, our reciprocity of trust in an “other” not only helped to better inform the congregational and nonprofit world about leadership, but transformed me personally. And, thanks to the encouragement of some great professionals at Rowman and Littlefield, I’m well into researching and writing a book on an issue that will be relevant to congregations and nonprofits, but transcends those sectors and reach into our broader communities. That’s part of my ongoing transformational journey that began with Leading Congregations and Nonprofits in a Connected World: Platforms, People, and Purpose.

Rabbis Who Declined Call with President Trump Were Faithful to their Calling

Posted on: September 15th, 2017 by Hayim Herring No Comments

Unlike the leaders of the Orthodox Union, Agudath Israel of America and the Chabad-Lubavitch movement, the rabbinical heads of the Conservative, Reconstructionist and Reform Movements declined to participate in a pre-Rosh Hashanah conference call with President Trump this morning (JTA, Ron Kampeas, September 14). Clearly, this is a controversial decision, and there are good arguments to be made on both sides for reaching opposite conclusions. But here is why I believe that the movement leaders who decided not to participate acted faithfully.

 

Politically, we shouldn’t take for granted the exceptional relations that we have had with the White House in recent decades. After all, how frequently in Jewish history have we enjoyed such an embrace from the White House, and how different might modern Jewish history be had we possessed those relationships with European leaders before the outbreak of World War II?

 

But history has also shown that we ultimately gain the respect of powerful people when we maintain self-respect. In this case, I believe that means distancing ourselves for now from a President who has relentlessly demeaned and dehumanized a rather diverse group of people through reckless speech—one of those sins for which we ask God’s forgiveness on Rosh ha-Shanah and Yom Kippur. (And you have to admit that insulting such a broad array of individuals, from Senator John McCain to Khizir Kahn, a member of an American “Gold Star” family, whose son died in Iraq, while serving as a captain in the American military, indicates that many have been targets of President Trump’s acts of verbal shaming and insults.) We know from history, too, that verbal abuse sets the stage for physical violence. And we can reach far back into Biblical times for precedents of religious leaders confronting political power (for example, the Biblical prophet, Natan, confronting King David). Religious leaders can cause significant damage when they are seduced by proximity to political power. It can warp the very values that are supposed to guide their moral leadership, and that’s good reason to opt out of this presidential call.

 

In an earlier editorial, in The New York Jewish Week, Gary Rosenblatt, publisher, wrote that “Rabbis Should Confront Trump Head-On Over Charlottesville. Apply the lessons of Elul and Don’t Hang Up on the President”. He argued that rabbis who declined the call with President Trump were not applying one of the fundamental lessons of these holy days, namely, reproving someone who acts immorally (Leviticus 19:17). The question of when reproof is religiously mandated is complicated for several reasons. First, the general attitude in America about “judging” another is often, “if your behavior personally doesn’t hurt me, even if it offends others, I won’t bother you.” But that is not a Jewish value, and while Jewish textual sources on how and when the commandment to “reprove one’s neighbor” are varied and sometimes contradictory, one can legitimately read Jewish laws of rebuke as relating to situations in which the person at the receiving end is potentially amenable to change.

 

We can never know with certainty if even someone whose personality seems destined to provoke havoc won’t eventually change. But what we can expect is some consistency of steps toward honest efforts of change. When we see consistent, unambiguous efforts toward change, even though they will be imperfect, then we can consider whether a person is really open to engage in difficult dialogue. I won’t psychoanalyze President Trump, but I can ask for consistent indications in changed behavior that reflect modest insight into the hurt that he continues to inflict, even if those attempted changes are imperfect. Instead, what I have observed in the past few weeks is a continuing pattern of President Trump using his “bully pulpit” to verbally bully and shame others.

 

While there is time on these White House calls for some “limited engagement” with the president, this pre-High Holy Day call is designed to use rabbis as channels to communicate presidential good wishes locally before and during the holy days. At its best, it is a heartfelt gesture of good wishes from the president to the Jewish community. At its worst, this call can become a headline that will later be used as a reminder by the president of his support for the American Jewish community at a time when it’s convenient for him to do so.

 

Also, understand that there is disagreement within these movements about any public policy or symbolic statement that their leaders make, and that is true of this decision. A national rabbinic organization resembles a congregation in some ways, where members have different opinions about the wisdom of a decision of its leaders. But that’s what leaders, and especially rabbinic leaders, are called to do: use their best judgment of the facts at hand, distilled through their understanding of Jewish tradition, to make hard decisions.

 

I was not involved in the decision-making processes of those who refused the call, and I’m not acting on anyone’s behalf to defend it. But I do want to thank those rabbis who decided against participating in it. If the president is serious about deeper engagement with rabbis, there will be many opportunities for it in the coming months, and I know that my colleagues will actively seek them out and take the first steps to meet him more than halfway.

 

Rabbi Hayim Herring, Ph.D., is an author, presenter and organizational futurist, and C.E.O. of HayimHerring.com which “prepares today’s leaders for tomorrow’s organizations.” ™  His latest book, Leading Congregations and Nonprofits in a Connected World, co-authored with Dr. Terri Elton, was published by Rowman & Littlefield in 2016.

lished by Rowman & Littlefield in 2016.

An Addenda to Yehuda Kurtzer’s “Minding the Gap: A Primer for Jewish Professionals and Philanthropy”

Posted on: July 24th, 2017 by Hayim Herring No Comments

Originally published in eJewish Philanthropy by Rabbi Hayim Herring

A few observations on Yehuda Kurtzer’s fresh rethinking of how to build a more mature 21st Century relationship between American and Israeli Jewry:

1. On the gap in understanding one another’s realities: ask Israelis living in Israel of a certain age (40-something’s and older) if they recognize their country today as the one in which they grew up or to which they emigrated, and ask American Jews in the same demographics if they recognize the America of today as the one in which they were raised. You’ll likely receive the same response: “No!” Internally, across our respective political spectra, we have experienced significant social, religious, economic, educational, racial and political upheavals that are difficult to absorb. If each of our respective communities are having difficulties in understanding shifts in our own primary environments, how can we possibly understand the other’s culture, even if we are frequent and fluent visitors in the other’s community?

 

This point can provide some restraint in immediate and deserved anger of American Jews toward the current and future Israeli governments, and help us think more strategically about how to advance remaining shared interests – of which there are still many. For example, I think that Israeli Knesset Members who support Prime Minister Netanyahu’s broken promises that affect American Jews should be invited to Jewish federations. Let them experience first-hand the anger and pain that they have caused, see the full diversity of the American Jewish community and understand that we are not stereotypes, to be used as pretty props when it’s convenient, and objects of ridicule when it’s not.

2. It’s useful to delineate distinct categories of “boundary-crossers” and “boundary-dwellers,” that is, individuals who spend most of their time in one location (America or Israel) but spend or have spent considerable time in the other. Some examples, and they are not intended as a comprehensive list, include:

  • “Jewish professionals” and “professional Jewish volunteers;” that is, paid professionals and volunteers who work in Jewish institutions that are focused on Israel
  • Philanthropists
  • Israeli journalists who cover American Jewry and American journalists who cover Israeli Jewry both in the Jewish and secular press
  • Individuals with close family and friendship ties in our respective communities, who visit one another frequently, and remain in touch digitally on a regular basis between visits
  • Jewish think tanks (and there are very few)
  • Alumni of grassroots communities, like ROI Community, an initiative of the Charles and Lynn Schusterman Family Foundation

The value in distinguishing categories of boundary-spanners is that if we want them to become more valuable assets in broadening our understanding of differing cultural realities and identifying shared work, we first must respect their diversity. Top-down, hierarchical meetings are appropriate in some cases, in many more, cultivating networks will be more successful, and sometimes, a hybrid model of hierarchy and network is needed.

3. While we don’t have to “privilege” a “failed” metaphor as American and Israeli Jews as “family,” we can explore other approaches in testing its value before completely discarding it. For example, “family” signified one tightly-defined, exclusive structure through the better part of the 20th Century, but today, “family” is a much more expansive and inclusive concept. Why hasn’t the concept of “family” vanished? Because many people still feel an emotional pull to be a part of a family, with all its complexities.

Families, in their varied, contemporary iterations, are still crucibles in which powerful bonds of love, empathy, embrace of difference and responsibility can sometimes be forged. Families have a cast of characters. Some generously take upon themselves the roles of “connectors,” and never forget a birthday, convene a family reunion and update “the family” with an annual newsletter; others move in and out of their roles as “family member” unpredictably; and still others never miss an occasion to snub “the family.” Some family members remain distant from one another for years but ultimately reconcile. Even if they have little time left to reset their relationships, they positively change the trajectory of the next generation of family relationships. But when family ties are permanently severed, and sometimes that is necessary, there can be deep wounds with unforeseen consequences that are transmitted across generations.

Kurtzer is correct – manufactured nostalgia for American and Israeli Jews as “family” won’t help strengthen the kinds of relationships that we need today and can even be alienating because people know a charade when they see it. But rethinking the metaphor of family more expansively and realistically on the collective level is a valuable endeavor worth the struggle. It’s another way of opening our eyes more widely to the massive transformations that we’re experiencing, identifying barriers that we might chose to live with for the time being for the sake of “family,” and distinguishing between the truly unbridgeable differences in our respective communities, and the ones that initially present themselves as unbridgeable divides but are only differing manifestations of shared essential changes on deeper reflection.

Rabbi Hayim Herring, Ph.D., is an author, consultant and nonprofit organizational futurist who holds a doctorate in Organization and Management. A “C-suite” leader, Hayim has worked with hundreds of congregations and nonprofits on issues including leadership, organizational foresight and entrepreneurship. His most recent publications are Leading Congregations and Nonprofits in a Connected World: Platforms, People, and Purpose, with Dr. Terri Elton (2016) and, Tomorrow’s Synagogue Today. Creating Vibrant Centers of Jewish (2012).

What Happens When Leaders Disconnect Goals from Values?

Posted on: May 4th, 2017 by Hayim Herring No Comments

Disclaimer: Like many of my blog posts, this blog is about leadership and Jewish values. Examples that refer to President Trump are to illustrate enduring points about leadership.)

About nine months prior to the 2016 presidential election, I dramatically cut back on my news consumption. Many respected journalists and political experts refused to accept that candidate Trump was going to totally disrupt presidential campaigns and continued to seek “evidence” Trump eventually would behave more like a “normal leader.” Often, their analyses masqueraded as speculation and gossip. Post-election, some of the better journalists across the political spectrum have regained their footing and are working their investigative and analytical skills more critically about the nature of President Trump’s leadership. My interest in raising the question, “What kind of leader is Donald Trump?” comes trying to understand what Jewish wisdom has to say about a leader who consistently says and does one thing and then within a short time frame, does the opposite.

Not too long ago, we used to call this lying and, in my mind, it still is. Donald Trump redefined campaigning, just as he is redefining the office of the presidency, and it’s possible that more people like him will now consider running for public office. Politicians will devise their own strategies for dealing with someone like Donald Trump. But how can clergy use their public voice to express dismay over any leader who lies regularly about significant issues by asserting one position, only to withdraw it soon after?

Hayim Herring Consultant

Here’s a very relevant insight from an ancient sage, Rabban Gamliel, who lived in the first Century C.E. – a very politically active time in Israel. He said, “Not all who engage in much business become wise” (Avot 2:6, Sefaria translation). Though ancient, this rabbi’s insight sounds fresh. He warned against equating business acumen with overall wisdom. True, an experienced business person may have abundant talent in one specific area, but that experience does not automatically confer any virtues upon that individual. It’s the same as anyone who shows a level of athletic prowess or artistic brilliance. At a minimum, it means that they have a deep unique talent in at least one area of life. But excellence in one area of life does not automatically make someone wise or virtuous in other areas of life.

People like Donald Trump have built their reputations around being “winners.” Winning is a goal whose means are amoral, meaning that morality or other virtues, if they are at all considerations, are secondary to “winning.” Whether an amoral leader seals a “deal with the devil” or seals a “deal with the deity” (our better angels) is irrelevant. That doesn’t mean that values are unimportant, but such considerations are utilitarian means to the end of “winning.” If they help, fine. If not, that’s also fine. It’s winning that counts, not so much how you get there.

The drive to be a success in business is a goal, and goals lack inherent moral values. Some successful business people become truly wise and realize that success is a privilege to use in service of others. Some experienced business people never become wise enough to realize that winning for its own sake turns them into amoral leaders. And amoral leaders are likely to make a higher percentage of immoral choices. Why? Because whichever partner offers the better odds of achieving the goal of winning-regardless of beliefs they hold or reprehensible actions they’ve taken-is the best partner.

For my clergy friends: if you want to try to anticipate Trump’s next move, then try and think like a person for whom winning overrides moral considerations. Then, acting morally, have several scenarios that anticipate possible next moves and mobilize accordingly. As we might see more individuals with strong business backgrounds who believe that goals override values, seeking to unsettle the political establishment in future elections, remembering that, “Not all who engage in much business become wise” (Avot 2:6, Sefaria translation) is good advice to guide us in preparing for rocky political roads ahead.

The Leading Congregations – An Exchange with Hayim Herring & Shmuel Rosner

Posted on: March 16th, 2017 by Hayim Herring No Comments

 

 

In 2017, Hayim Herring & Shmuel Rosner engaged in a three part exchange

 

The Leading Congregations exchange, part 1: The challenges facing 21st century Jewish communities

The following exchange will focus on Rabbi Herring’s new book, Leading Congregations in a Connected World: Platforms, People and Purposes (co-written with Dr. Teri Elton).

Dear Rabbi Herring,

Your new book is entitled Leading Congregations in a Connected World. Our introductory question: What type of congregation and organization leaders did you have in mind when writing this book, and what would you like them to learn from it?

Yours,

Shmuel

***

Dear Shmuel,

My co-author, Dr. Terri Elton, and I wrote Leading Congregations in a Connected World: Platforms, People and Purposes, for two broad audiences: professional and volunteer leaders of congregations and nonprofits, and teachers of current and future leaders. We defined two categories of congregations and nonprofit organizations. We studied both “established and adapting” organizations, namely, those with at least 25 years of history, were structured primarily as top-down hierarchies, but were trying to adapt to a more decentralized, socially networked world where people co-create their own personal meaning and community. We labeled the second category, “emerging and maturing,” that is, those congregations and nonprofits that were at least five years old, were reaching the age of early organizational maturity, and recognizing that the socially networked DNA that gave birth to them was not going to be sufficient to keep them growing and sustainable.

We realized that existing studies on congregations and nonprofits took an “either/or” approach. They looked at “the new kids on the block,” those newer congregations and nonprofits that garnered a lot of attention for their creativity and freshness. Those stories were usually about growth and flourishing. The other side of the narrative was one of decline and decay, and focused on legacy congregations and nonprofits that were losing members and lacking in vibrancy.

We thought that both sides of the equation needed to be studied. While it’s true that many legacy congregations and nonprofits are struggling, we also knew of some that had pivoted to a 21st Century social engagement way of working. (That doesn’t mean just having cool social media tools, but knowing how to use them strategically to deepen community.) Second, even though many established organizations are having difficulty making that pivot, they still command a lot of attention and resources. Was there a way to accelerate their likelihood of becoming more responsive?

Conversely, while many of the startups rightfully gained a lot of attention, we were hearing stories of some that were now between five and ten years old that were struggling. How could they maintain their unique, organic and socially networked attributes now that they had to worry about a larger budget, more staff, and perhaps even a building? They certainly didn’t want to become like the more rigid congregations or nonprofits against which they had rebelled, but they also needed to support a broader base of people who held a shared vision. We wanted to test the commonly held assumption that hierarchies are dead, and that social networks are the only future way forward of organizing spiritual and nonprofit communities. Indeed, we found that both elements of hierarchies and social networks existed within old and new organizations and both are needed.

What was especially appealing to me was to conduct research and write together with a Protestant colleague. Jews are part of a dynamic religious landscape in America that’s undergoing a revolution. So why not contextualize our changes into the broader context of which we are a part? Terri and I are both committed to blending academic theory and empirical research with practical tools and resources for immediate use.

Here are five key takeaways, although I still hope that you and your readers will read the book and call me with your responses!

1. Authenticity and innovation are compatible, although challenging to achieve. Congregations and nonprofits that thrive in the 21st-Century will go back to their core mission, but then pick one of four different pathways that we identify to practice innovation, and make innovation a part of their new organizational DNA.

2. The values of a socially networked world, that include enabling people to co-create their own experiences and have maximum self-choice, are here to stay. These values need to show up digitally, in the synagogue or nonprofit’s bricks and mortar space, and wherever people gather under their auspices. That means leaders must learn to relinquish some control, but in return, gain the joy of watching participants grow as they own their Jewish experiences and purpose. By letting go and enabling others to share and enact their Jewish dream, leaders also expand the influence and impact of their congregational or organizational mission.

3. Disruption doesn’t discriminate by age. Today’s disruptors will be tomorrow’s disrupted, and today’s disrupted can easily become tomorrow’s disruptors. So it’s a good idea to redefine leadership not as having the ability to respond quickly to trends, but to anticipate and favorably shape them.

4. Engagement isn’t a goal or a checklist. It’s an orientation for congregations and nonprofits. That means engaging individuals with a significant mission, and then putting them into community with those who share the same passion for mission, a mission that must connect to the broader world.

5. Community is fragile and trying to hold people with diverse views together is becoming increasingly challenging. Nonprofit CEO’s and clergy have the tremendous task of keeping people focused on mission and bringing people together in face-to-face contact where they can see that others who are not exactly like them are still partners for holy work.

6. Without dismissing the incredibly urgent work of social justice, congregations have another great, and I would say unique, opportunity. There are four generations and soon to be five generations of people alive in large numbers today. Where are the opportunities for people from so many different generations to develop sustained, meaningful, multi-generational relationships? Where are the opportunities where mutual mentoring can happen, if not at congregations? To the best of my knowledge, no other institution has potential access to so many generations over a lifetime. For congregations to claim that role, they’ll have to rethink congregational life, priorities, values, budgets, staffing – and I can’t think of anything more important today given the isolating challenges that each generation faces.

There’s more to say, and I look forward to the next parts of the exchange! Thank you for contributing to this conversation on the disruption and reconfiguration of our communities!


The Leading Congregations exchange, part 2: On Judaism, marketing and integrity

Dear Rabbi Herring,

In your first answer you stated that “authenticity and innovation are compatible, although challenging to achieve.” Generally, your answer, and your book, stress the importance of “innovation” and “engagement” – both very positive-sounding terms – for religious institutions.

But it seems there is a less positive way of describing what is being demanded of religious institutions today – one could say that in the age of Buzzfeed there is more and more pressure on community leaders to aggressively market their ‘product’ and to water-down religion in the attempt to compete with the never-ending stream of internet content. While authenticity and innovation might be compatible, what about holiness and Twitter, or marketing and religious depth?

My question: how can religious leaders maintain the integrity and uncompromising purity of the tradition when they constantly need to rebrand and woo the public to survive?

Yours,

Shmuel

***

Dear Shmuel,

You brought to light one of the core struggles of rabbis, clergy members of other faith traditions and nonprofit CEO’s. Almost all of the rabbis and nonprofit C.E.O.’s I know begin their service with a deep sense of calling and purpose. Some feel called by God, others by service to the Jewish people and still others to something transcendent that they may not be able to label. But they strive to live lives with religious integrity because they know that they are walking advertisements of the values of their traditions and organizations. Of course, we know that they’re also human and that they can fail big and fall hard like anyone else. Those who do, in my experience, are the exceptions and not the norms of legions of colleagues who take issues of honesty and authenticity seriously.

But that doesn’t diminish the serious implications of your question. Some colleagues burn out because they feel like they have to sell out their integrity in order to keep their congregants happy. And in trying to respond to “marketing” demands of members and donors, they may actually alienate them, because their members suddenly realize that they have higher expectations of their clergy leaders and nonprofit professionals. When rabbis or nonprofit C.E.O.’s experience that, it is an awful feeling, and this dynamic of maintaining integrity and authenticity, while trying to be responsive and relevant, is the basis for an urgent dialogue that needs to happen among rabbinic, seminary, denominational and volunteer leaders. That would take real national leadership and courage.

But I also think that you, like many in the congregational and nonprofit world, have a popular but mistaken understanding of marketing. Marketing is not selling, and it’s not advertising. Rather, marketing is building relationships based on an exchange of something of value. For example, a relationship that develops between a congregation and an individual through marketing would be when a congregation provides a volunteer opportunity to connect with elderly people, and a volunteer who seeks that opportunity now is able to develop a relationship with someone older under the auspices of the congregation or nonprofit. As you can see, marketing in this example is an exchange between a congregation that makes it easy for someone to do something good, and a person who wants to do something good. So marketing, when understood correctly as an exchange of value, has no effect on “watering down religion.”

One other clarification – you write that “innovation” and “engagement” are very positive-sounding terms, and they are greatly needed in congregations and nonprofits. However, we also emphasize the importance of mission in our book. Why? Because you want to have a marketing strategy that is built around mission, one in which belief in a shared mission becomes the social glue that makes people stick together in a community dedicated to the same kind of social, spiritual, or educational mission that can improve the world. Having a marketing strategy without a clear mission may get you some initial bump in program attendance. But honestly, people’s lives are so cluttered with excellent opportunities for programs, entertainment and socially valuable causes that unless a congregation or nonprofit has a mission that is so clear and so compelling that can cut through the clutter, marketing efforts are questionable.

Even with my clarifications, I want to acknowledge the tensions that you raise because they arise from real world pressures that colleagues face. Unfortunately, some of them are going to intensify, and some colleagues, with the best of intentions, will wind up selling themselves out and selling their congregations and nonprofits short.

Now a question for you – what do you mean when you ask, “…how can religious leaders maintain the integrity and uncompromising purity of the tradition when they constantly need to rebrand and woo the public to survive?” How are you defining “purity of religion?” Are you referring to Jewish Haredi sects whose male members held an anti-Internet rally at Citi Field in New York City in 2012, which was live streamed and where men took pictures on their cell phones and texted about it?

I’m curious to know what underlying mental picture you have of “uncompromising purity of the tradition ” and how rebranding risks tainting that assumed purity. After all, religious traditions like ours have always rebranded and, I would add, thank God we have had the wisdom to do so! We had to rebrand from a land-based, Temple-bound religion to a diaspora, prayer-focused community. We rebranded from Temple Judaism to Rabbinic Judaism. And we rebranded from a rationalistic, pilpulistic tradition to a mystical religion centered on developing personal virtue. And that’s before we begin exploring how the creation of the modern State of Israel has caused major rebrandings of Judaism both within and outside of Israel. I don’t think that trying to maintain a nostalgic memory of a static “purity of tradition” is accurate or helpful. In fact, rebranding can be holy work and hard work. And that’s one of the reasons that we’ve included several essays about finding God in social networks and in their sacred relational power.


The Leading Congregations exchange, part 3: ‘Today, a congregation with a bland mission is at risk of going out of business’

Dear Rabbi Herring,

Near the end of your last answer, you wanted some clarifications about what I meant when I asked you if thinking in marketing terms doesn’t hurt the purity of the tradition.

Now, of course I didn’t mean that all modern synagogues should strive to promote a “Haredi sect” vision of Judaism (if I believed that, I would never have hosted you and dozens of other progressive rabbis in my Torah talks)… What I was referring to is the idea that, for many people, the notion of treating faith and religion as a product, as something that needs to be “marketed” or “rebranded,” can be quite off-putting. I assume most people would like their shul to be a place free from everyday corporate lingo and wouldn’t like to imagine their Rabbi as having marketing in mind when he or she preaches from the pulpit, supports community members in times of need, or advances communal initiatives.

For my third-round question I’d like to ask you to elaborate some more on the idea of mission. In your previous answer you stated that: “people’s lives are so cluttered with excellent opportunities for programs, entertainment and socially valuable causes that unless a congregation or nonprofit has a mission that is so clear and so compelling that can cut through the clutter, marketing efforts are questionable.”

Now, your book tries to address issues facing both congregations and nonprofits. But while in the case of nonprofits the need to state a mission and set goals is understandable, what does having “a clear and compelling” mission mean in the context of a synagogue? What kind of missions can synagogues have besides just being a place of worship, Jewish learning, and community life (as in the days of yore)?

Thank you again for participating in this exchange.

Yours,

Shmuel

***

Dear Shmuel,

Thanks for pushing the discussion about congregations and nonprofits with increasingly difficult questions. Following up on our debate about “marketing,” you clarify: “I assume most people would like their shul to be a place free from everyday corporate lingo and wouldn’t like to imagine their Rabbi as having marketing in mind when he or she preaches from the pulpit, supports community members in times of need, or advances communal initiatives.”

True-and that’s a great segue into today’s question: “What does having a clear and compelling’ mission mean in the context of a synagogue? What kind of missions can synagogues have besides just being a place of worship, Jewish learning, and community life (as in the days of yore)?”

Spoiler alert: a congregation with a bland mission in today’s hyper-connected world of unlimited choice is at risk of going out of business. But congregations with differentiated, focused and compelling missions, that allow people to express and explore themselves Jewishly within those missions, have a better chance of thriving.

“Marketing” and “mission” are dual engines of congregational and nonprofit vibrancy. Marketing is about building relationships with people for whom you care based on causes which you share. That means that leaders of congregations and nonprofits have to define what their primary purposes are. As you suggest, the broad mission of every congregation is to engage its community in “Torah, Avodah and Gemilut Chasadim” (Torah study, prayer and acts of kindness expressed by and for members of the community). Not too long ago, most congregational mission statements were indistinguishable from one another. A typical mission statement might have read: Synagogue XXXX is a welcoming congregation devoted to creating a sacred community expressed through study of Torah, worship and acts of kindness.

That typical 20th Century mission above reflects hierarchical organizations. The missional proposition was, “join our community and here is what we, the more involved/elite group of insiders, pledge to provide to those of you who are not nearly as informed.” But when individuals sought deeper involvement, they often found a disconnect between what these standard missions professed and how they were actually expressed. There was Torah study – but it wasn’t not particularly challenging or inspiring. There was prayer – but the words of the book/siddur didn’t speak to their hearts. And these places that claimed to be “welcoming” didn’t always seem to behave that way. Congregations still work for some, but if you look at their increasing financial and membership pressures, they aren’t working for many.

Adapting the thinking of, Peter Drucker, a founder of modern nonprofit management, we suggest that the mission of a congregation or nonprofit is measured in:

– Changed Jewish lives.

– Changed Jewish communities.

– A changed world.

That’s why mission is critical and some congregations are really beginning to differentiate themselves with a focus on mission. These congregations and nonprofits are making hard choices. They have accepted the reality that trying to be all things to all people and do everything well guarantees mediocrity. Using their missions as filters, they decide where they want to focus their talent, time and funds to have the greatest likely impact on changing lives and communities, pursue those several goals with relentless excellence, and collaborate with other organizations in areas where they decide to place fewer resources so that members and potential joiners can have their other Jewish needs met through congregational partnerships.

A few examples of parts of contemporary mission statements (and I’m using both Jewish and Protestant examples from my book, as Protestants are also recognizing the need to focus less on programs, and more on purpose or mission):

Lab/Shul: Welcome to Lab/Shul, an artist-driven, everybody-friendly, God-optional, pop up, experimental community for sacred Jewish gatherings based in NYC and reaching the world.

Jacob’s Well Church (Minneapolis): If church is boring, something’s broken. Instead of being a once a week obligation, we want our time together to awaken who you are – you know, your real selves. Honest, thinking, relevant and casual gatherings impact the lives we live.

Romemu (New York City): Romemu seeks to integrate body, mind, and soul in Jewish practice. Unabashedly eclectic, we engage in body practices like yoga, infuse traditional liturgy with the energy of ecstatic chant, and ground our practice with meditation and contemplation. This is a Judaism that will ignite your Spirit…

GPS Faith Community (Machesney Park, IL): (Our mission is) Finding direction by loving God and serving others. We do this by joining together for worship and fellowship and then going out into our lives and into the community to love and serve others.

These mission statements:

– Invite an individual’s involvement on personal and not institutional terms, and also make their institutional parameters and expectations clear.

– Point individuals toward becoming part of a community of greater impact.

– Assume that most of a person’s time is spent outside of the walls or websites of the congregations, and that one must live out the mission even when not in services.

A Talmudic legal principle, “if you grasp too much, you wind up holding nothing,” applies to congregational and nonprofit missions. For many reasons, it’s not possible for congregations to excel at everything, although members have that expectation. My advice based on what we have learned: better to go deep in a few areas of Jewish life and build partnerships with others who can provide excellence in others.

When that happens, I think that you’ll find more people participating in congregational and Jewish nonprofit life because their individual and communal experiences will provide them with personal, enduring and powerful purpose as they live out their communities’ missions. I know that you have much to write about, but hope that others will be stimulated to purchase Leading Congregations and Nonprofits in a Connected World. Platforms, People and Purpose and delve further into your provocative questions!

Thank you,

Hayim

Three Kinds of Stubborn and their Implications for Leaders

Posted on: January 30th, 2017 by Hayim Herring No Comments

When I was growing up, some members of my family used the phrase, “stupid stubborn” to refer to obstinate individuals. I confess – they often looked at me when they were discussing those who were “stupid stubborn!” As we’ve been reading about the triangle of Moses, the Jewish people and Pharaoh in the weekly Torah cycle, I remembered this phrase. Why? Because each part of the triangle displays stubbornness. And then I realized that the phrase “stupid stubborn” implies that there may be other varieties of stubborn. I’d like to identify and define three different kinds of “stubborn” that have significant implications for leadership.

Stupid stubborn: arrogance in refusing to accept destructive behavior that you bring upon yourself and those around you. This definition of stubborn applies to Pharaoh.

Stubborn in the Torah

Despairing stubborn: fatalism that limits your ability to imagine a better world and reinforces your belief that a negative status quo is permanent. This definition of stubborn applies to the Jewish people.

Optimistic stubborn: certainty that the world can change with a powerful vision of a better future,  and tenacity to maintain that optimism despite current evidence to the contrary. This definition of stubborn applies to Moses.

Stubbornness appears in different varieties. This quality can be both disabling or empowering. It depends upon the ability of a leader to harness the positive aspects of persistence in working faithfully toward a more hopeful future. As a teenager, perhaps I periodically displayed aspects of a “stupid stubborn” personality. But I’ve learned that optimistic stubborn is far more powerful and uplifting.

Fragile Communities

Posted on: December 16th, 2016 by Hayim Herring No Comments

More on: Leading Congregations in a Connected World: Platforms, People and Purpose

40% Hanukkah and Christmas Discount Still Available 

My colleague, Dr. Terri Elton, Associate Professor Leadership at Luther Seminary and I, have been highlighting key findings from our recent publication, Leading Congregations in a Connected World: Platform, People and Purpose. (In our last post, we explained the link between organizational structure and impact.) Our issue in this post: congregational and nonprofit communities are very fragile these days! Can congregations be places where people who hold diverse views continue to join together in prayer? Can nonprofits continue to mobilize volunteers around causes that are directly related to their missions? Or, has the toxic effect of social media seeped into physical spaces so that people who used to worship and work together can no longer do so when they meet face-to-face?

Dr Terri EltonWhen we asked congregational and nonprofit leaders profiled in our book about pressing challenges, they consistently responded with one word: “Community!” We could feel their anxieties around this issue and, from our perspective, for good reason. Congregations are at their best when they are inclusive. Diversity is not its own goal, but a value that enables people to engage with the “other” – a person from another generation, a different background, a spiritual orientation or political view. In that encounter with an “other,” both people have an opportunity to grow by experiencing difference. They grow more deeply in who they are because the encounter affirms a belief or value, or they grow because they modify a part of themselves.

We conducted our research a good year prior to the nastiness of the 2016 presidential campaign. But already then, the issue of community preoccupied the minds of clergy and chief executive officers. Think for a moment—aside from congregations, what other institution is designed to take people at all stages of life and grow with them over time? Congregations, and to a slightly lesser extent, faith-based nonprofits, are inherently lifelong centers for creating and sustaining communities with a wide mix of people.

Hayim Herring - BookWe see a significant role for congregations and nonprofits around the issue of community. But given how fragile and complex community is today, we believe that congregations will benefit by learning from one another. One opportunity for shared learning is in gaining greater understanding about the limits of digital space in engaging members and participants. What kinds of “conversations” are effective on digital platforms and which are best held in a physical space? What happens when a professional or volunteer publishes information about an issue that is unintentionally misleading or inaccurate—or simply false? One of clergy leader in our study framed the issue this way. He said that for now, he’ll take an old-fashioned town hall meeting about an important issue over a digital discussion because “there’s an accountability piece missing” online. When people don’t have to make eye contact with one another, they have to grapple with the impact of their words.

Meeting an “other” can be positively disorienting. Stereotypes that people carry inside of their heads often don’t resemble that “other” who stands beside them, engaged in sacred, mission-driven work. We invite you to share your suggestions about how congregations and nonprofits can continue to be places where diversity brings out the collective best in a community. So please connect with Hayim (options for social media of your choice, top right) or with Terri (telton@luthersem.edu, www.facebook.com/terri.elton, @TerriElton) and contribute your wisdom to these unprecedented questions.

 

 

 

 

 

 

 

 

 

Leading in Front, Beside and in the Middle

Posted on: January 13th, 2016 by Hayim Herring

 

 

Introduction

Many congregations are in rabbinic search mode this time of year. Given the instability that congregations often face, many will seek rabbis who can initiate and lead the kinds of change that will reinvigorate congregational life. The intuition of these congregations is right on target, as rabbinical leadership ultimately determines the impact and sustainability of congregational change efforts. Of course, it takes the collective effort of an inspired rabbi and excellent, focused volunteer leaders to make congregations vital. However, a rabbi’s personal and ongoing involvement is a critical and key success factor to the achievement of lasting and significant congregational change. I therefore focus on insights about rabbinical leadership that increase the likelihood of success of broad and deep congregational change initiatives.

 

My colleagues who have successfully transformed congregations have a repertoire of leadership stances. They practice leading in front, leading beside and leading in the middle. They move in and out of these roles as they initiate and attempt to anchor transformational change. These observations flow from my primary research on denominational and independent rabbis and congregations, a review of substantial secondary research on congregations and nonprofit organizations, scholarly literature on leadership, and extensive work with rabbis, congregations and nonprofit organizations.* While certain fundamentals of leadership are enduring, other needed attributes of leadership are emerging in today’s environment of expected transparency, immediacy of communications, disruptive technologies and the chaos they engender.

 

Leading

 

Leading in Front

 

Every successful change effort begins with a person’s inspirational vision and passion. An effective change mobilizer maintains the passion but seeks out a core team of people who enrich it because it resonates within them. Competent stewards of congregations and organizations invest significant energy into management, a complex set of activities and skills that include issues such as board and professional leadership development and adherence to the highest professional standards of governance. Rabbis who execute these responsibilities well are fulfilling a reasonable expectation of professionalism. But effective rabbinical change leaders view stewardship as the beginning of their work.

 

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2015: The Art of Selectively Remembering and Forgetting

Posted on: December 29th, 2015 by Hayim Herring

 

 

I didn’t blog very much in 2015. I’ve had plenty to say but little time or appetite for expression. As my mother recently said to me, “I’ve got the best of both worlds—I celebrate two new years, Rosh ha-Shanah and January 1!” I’ve been struggling with how much of this past year I wish to remember and how much I choose to forget. But her words gave me the push that I needed to write a personal, partial timeline of 2015, both by way of explanation for my digital silence and in an effort to loosen the emotional and spiritual restraints that have been holding me back from moving forward.

 

January 2015 (about a year ago): my wife and I had been thinking about downsizing to a smaller home, and the right opportunity appeared earlier than we had anticipated. Like many Boomers, we had too much house, for too few people, with more maintenance than we cared for at this stage of life. A recommendation for anyone planning to move: don’t prepare one house for the market and purchase and renovate another simultaneously, especially while editing a book (Keeping Faith in Rabbis: A Community Conversation in Rabbinical Education, which I co-edited with Ellie Roscher, was published in January 2015). Alternating between chipping away at paint and picking apart sentences is a sure way to intensify stress. Without my good friend and general contractor, I wouldn’t have made it. As I worked alongside of him, I understand why my inner handyman had remained in hiding all of these years, and decided that he should remain concealed. We sold our home toward the end of January.

 

This-Way-or-That

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